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Shipping Terms

Lead Times: This is the estimated amount of time we expect it to take us to have your order boxed and ready to leave our facility. We do our best to keep these up to date, but lead times can suddenly change with no warning.

Transit Time: This is the amount of time it takes your order to travel from our facility location to your delivery location. Orders typically spend 3-5 days in transit before delivery.

Holidays: Expect holidays to increase lead times.

LTL: If the product you ordered weighs more than 75lbs, it will ship LTL Freight and will require a signature. You will also need to have a way to offload the product from the delivery truck.

Lift Gate: This needs to be ordered if you do not have a way to off-load the product from a freight truck. Ordering a lift gate means that the freight company will load your product onto a smaller truck and then use a “lift gate” to lower your product to the ground for you.

Residential Delivery: If your shipping address is in a noncommercial area, regardless if you run your business out of it, the freight companies will charge a “residential fee”.

Ground: Some of our products ship either UPS or FedEx ground. These deliveries do not require a signature and the lift gate and residential fees do not apply.