Operations Coordinator

Offer

• Competitive pay ($18–20 per hour to start)

• Based in our Idaho office with the team

• Hybrid schedule: Remote work up to 2 days per week

• Supportive culture of life balance, integrity, and teamwork

• Comprehensive product and systems training

• Part-time opportunity

Responsibilities

• Manage daily online orders from entry through fulfillment

• Issue purchase orders to vendors and confirm details

• Communicate estimated ship dates, tracking information, and order updates to customers

• Coordinate with the sales team to ensure smooth handoff and management of closed deals

• Monitor order progress, proactively resolve issues, and provide timely updates

• Maintain accurate product, vendor, and customer records

• Attend weekly and monthly project update meetings

• Perform additional duties as assigned by the supervisor

Qualifications

• Strong verbal and written communication skills (customer- and vendor-facing)

• Proficiency with basic computer skills, including web browsing and online research

• Highly detail-oriented and organized, with ability to manage multiple orders simultaneously

• Customer relationship and problem-solving skills